Contact Us – Phone Numbers
 

	General Customer Service: 800-650-7141 General information, to reset your password or problems viewing your account online, Bill Pay, or Online Banking questions 6:00 am – 8:00 pm PT, Mon. - Fri. 8:00 am – 5:00 pm PT, Sat. - Sun. For questions on your account, please contact your local branch Report Lost or Stolen Cards: Check Card: 866-708-9365 Personal Sterling Credit Card: 800-444-6938 Business Sterling Credit Card: 866-809-8415 Sterling Anytime Line 24-Hour Automated Banking: 888-678-7800 Sterling Loan By Phone: 888-702-7759 To apply for a new consumer loan 8:00 am - 5:00 pm PT, Monday - Friday Back to Top
	Personal Customer Service: 800-772-7791 7:00 am – 8:00 pm PT, Mon. - Fri. 8:00 am – 5:00 pm PT, Sat. - Sun. 8:00 am - 5:00 pm PT, Monday - Friday Consumer Loan Servicing: 800-633-9855 For questions concerning your existing Consumer loan or automatic payment service Mortgage Loan Servicing: 800-422-4066 For questions concerning your existing Mortgage loan payment service Sterling Home Loan Division (Residential Mortgage Lending): 888-671-1113 International Banking: 877-846-0029 Private Banking: 800-379-2881 Back to Top
	Small Business/Commercial Institutional 8:00 am- 5:00 pm, PT, Monday - Friday Merchant Services Questions: 866-724-2606 International Banking: 877-846-0029 Treasury Management Services: 866-339-6847 Dealer Banking Division: 888-653-5927 Back to Top
	About Sterling Public Relations: 509-626-5348 CRA Department: 888-208-1197 Back to Top
	The Sterling Family Sterling Savings Banc Financial Services: 800-826-9909 intervest Mortgage Investment Company: 800-650-7141