Personal Banking Small Business Banking Commercial Banking About Sterling Savings Bank
About Sterling
FAQs...


  Print Friendly   

Contact Us – Phone Numbers
 

General

General Customer Service: 800-772-7791
7:00 am – 6 pm, Pacific Time, Monday through Friday
For questions on your account, please contact your local branch

Net Banking Customer Service: 800-650-7141
To reset your password or problems viewing your account
online, Net Banking or Bill Pay questions

7:00 a.m. – 6:00 p.m., Pacific Time, Monday - Friday

Report Lost or Stolen Cards:
Check Card: 866-708-9365
Personal Sterling Credit Card: 800-444-6938
Business Sterling Credit Card: 866-809-8415

Sterling Anytime Line 24-Hour Automated Banking: 888-678-7800

Sterling Loan By Phone: 888-70-APPLY
To apply for a new consumer loan
8:00 a.m. - 5:00 p.m., Pacific Time, Monday - Friday

Back to Top


Personal

Customer Service: 800-772-7791
7:00 a.m. – 6:00 p.m., Pacific Time, Monday - Friday

8:00 a.m. - 5:00 p.m., Pacific Time, Monday - Friday
Consumer Loan Servicing: 800-633-9855

For questions concerning your existing Consumer loan or automatic payment service

Mortgage Loan Servicing: 800-422-4066
For questions concerning your existing Mortgage loan payment service

Sterling Home Loan Center (Residential Mortgage Lending): 888-671-1113

International Banking: 877-846-0029

Private Banking: 800-379-2881

Back to Top


Small Business/Commercial Institutional

8:00 a.m.- 5:00 p.m., Pacific Time, Monday - Friday

Merchant Services Questions: 866-724-2606
Merchant Services Inquiries from a Sterling preferred provider

International Banking: 877-846-0029

Treasury Management Services: 866-339-6847

Dealer Banking Division: 888-653-5927

Back to Top


About Sterling

Public Relations: 509-626-5348

Sterling Financial Corporation: 509-227-5389

Human Relations: 800-336-6610

CRA Department: 888-208-1197

Back to Top


The Sterling Family

Sterling Savings Banc Financial Services: 800-826-9909

INTERVEST-Mortgage Investment Company: 800-456-7244