Contact Us – Phone Numbers
 

	General General Customer Service: 800-772-7791 7:00 am – 6 pm, Pacific Time, Monday through Friday For questions on your account, please contact your local branch Net Banking Customer Service: 800-650-7141 To reset your password or problems viewing your account online, Net Banking or Bill Pay questions 7:00 a.m. – 6:00 p.m., Pacific Time, Monday - Friday Report Lost or Stolen Cards: Check Card: 866-708-9365 Personal Sterling Credit Card: 800-444-6938 Business Sterling Credit Card: 866-809-8415 Sterling Anytime Line 24-Hour Automated Banking: 888-678-7800 Sterling Loan By Phone: 888-70-APPLY To apply for a new consumer loan 8:00 a.m. - 5:00 p.m., Pacific Time, Monday - Friday Back to Top
	Personal Customer Service: 800-772-7791 7:00 a.m. – 6:00 p.m., Pacific Time, Monday - Friday 8:00 a.m. - 5:00 p.m., Pacific Time, Monday - Friday Consumer Loan Servicing: 800-633-9855 For questions concerning your existing Consumer loan or automatic payment service Mortgage Loan Servicing: 800-422-4066 For questions concerning your existing Mortgage loan payment service Sterling Home Loan Center (Residential Mortgage Lending): 888-671-1113 International Banking: 877-846-0029 Private Banking: 800-379-2881 Back to Top
	Small Business/Commercial Institutional 8:00 a.m.- 5:00 p.m., Pacific Time, Monday - Friday Merchant Services Questions: 866-724-2606 Merchant Services Inquiries from a Sterling preferred provider International Banking: 877-846-0029 Treasury Management Services: 866-339-6847 Dealer Banking Division: 888-653-5927 Back to Top
	About Sterling Public Relations: 509-626-5348 Sterling Financial Corporation: 509-227-5389 Human Relations: 800-336-6610 CRA Department: 888-208-1197 Back to Top
	The Sterling Family Sterling Savings Banc Financial Services: 800-826-9909 INTERVEST-Mortgage Investment Company: 800-456-7244