 |
|
Sterling Savings Bank encourages you to use the following online safety tips when using Net Banking or other provider’s online services:
- Do not share your private or personal information (including, but not limited to, your User ID, password, account number, card number, PIN, and Social Security Number or any other sensitive information.
- Do not leave your private or personal information where it is accessible by others, including on your computer screen. When possible, lock your computer prior to leaving and consider enabling a password-protected screen-saver to automatically lock your computer.
- Be skeptical of all requests for your personal information regardless of whether they are made via phone calls, e-mail messages, or web pages. Contact your local Sterling branch or the Central Customer Service department at 800-650-7141 to confirm any request for personal information.
- Change your password on a regular basis. We recommend changing your password every 90 days or as soon as possible if you have any reason to suspect others may know it.
- Do not use an easy to guess password such as a child’s name, pet’s name or your first or last name. A more secure password should be at least 8 characters long and include a combination of numbers, upper & lowercase letters, as well as special characters such as “!”, “@”, “#”, “$”, “%”, “&”, “*”, “(“, “+”, “=”, “?”, and/or “;”.
- Do not send your private or personal information over any public or general e-mail system. E-mail is generally not secure or encrypted and unauthorized parties may easily read the contents.
- Do not login or access Sterling Net Banking services from a public or shared use computer if you are unable to verify the software installed does not record your keystrokes or online activity.
- Do not leave your computer unattended while you are logged into Net Banking.
- Secure your computer by utilizing a personal firewall and running updated anti-virus and anti-spyware software to reduce the possibility of having information you type captured and sent to unauthorized parties.
- Immediately report any unauthorized or suspicious activity on your account and report any lost or stolen personal information to your local Sterling branch or our Central Customer Service department at 800-650-7141.
- Use the Exit button to end each Internet Banking session. Avoid just closing the browser window to exit the site.
- Check your account information on a regular basis. Net Banking makes it easy!
- For security reasons, Sterling recommends that you use Microsoft Internet Explorer or Netscape Navigator as your browser.
|
|
|