What is Net Banking?
Net Banking is a tool that allows you to use a personal computer with an Internet connection to conduct your banking online.
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What can I do with Net Banking?
You can view account balances and transaction history, transfer money, and download transactions to a personal financial manager and much more. Check out our online demo to see all the features of Net Banking and how you can personalize your online banking experience.
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Is any of my personal information stored in the Net Banking product?
Yes, the Net Banking product stores your User ID, password and user preferences.
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How current is my banking information?
Your account information is updated every business day with new transactions that were posted to your account the previous business day
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What accounts will I be able to access through Net Banking?
You can access your checking, savings, investment and loan accounts from the Net Banking service. Our online banking product is intended to give you as much access, security, and versatility as possible.
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How much account information can I view at once?
The system will automatically show the current month's transactions and information. However, by selecting User Preferences, you can choose to view the current month and the previous month. Or, you can choose to view your account from the current date to same date of the previous month.
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Can I view my account details in more than one way?
Yes, you can view your accounts by date, check number, payee, amount or balance in ascending or descending order.
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What formats can I download my transaction history in?
Net Banking supports downloads to Microsoft Money
®, Quicken
®and QuickBooks
®or as a comma-delimited text file.
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Can I schedule future transfers?
Yes. You can schedule a single transfer for a future date, or you can schedule a recurring transfer at the frequency you specify.
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When can I use Net Banking services?
With Net Banking, you have access to your account information 24 hours a day, 7 days a week!
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Is there a demo available for me to try?
Yes, we have an online demo that is located on the Personal Net Banking login tab.
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How long can I be inactive before being logged out of the Net Banking product?
The inactivity time out default is set for 20 minutes. However, you can define the timeout period in the User Options area for 5, 10, 20, 45 or 60 minutes.
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What is required to use the Net Banking service?
All you need to use Net Banking is a secure browser that supports 128 bit encryption, such as Microsoft Internet Explorer
®, Netscape Navigator
®or America Online
®. You can use any computer that has Internet access.
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How do I access Net Banking?
You must first complete the Net Banking registration form and submit it to us. Once your registration is received we will process your request. You must have an existing checking account before banking online.
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Can I create my own password that is easy for me to remember?
You can create your own password when you initially register for Net Banking. Your password must be between 6 and 14 characters in length and contain at least 1 Letter. After you initially login into Net Banking using this first password, you may go to "User Options" and change your password at any time.
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Please note: A more secure password should be at least 8 characters long and include a combination of numbers, upper & lowercase letters, as well as special characters such as !@#$%&*(+=?;. We recommend that you change your password every 90 days or as soon as possible if you have any reason to believe that others may know it.
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What happens if I forget or lose my password?
Just call us and we will take you through the steps needed to get back into the system immediately!
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